18+ Play Responsibly! Guidelines on our Dedicated page.
RESPONSIBLE GAMBLING
We are committed to responsible gambling. This section outlines our guidelines and resources to help you play responsibly.
Age Verification Required
Players must be 18 or older to participate in lottery games
Table of Contents
Find answers to important questions about responsible gambling
Play Responsibly
While lottery games provide entertainment for many, they can potentially lead to financial and personal difficulties for some individuals. We encourage all players to approach gambling with moderation and awareness.
Our website is committed to promoting a safe and responsible lottery environment. We do not endorse excessive gambling or spending beyond your financial capacity. If you find that gambling is becoming overwhelming, we strongly recommend seeking professional assistance.
We also prioritize the protection and security of your personal information. Our privacy practices comply with the Australian Privacy Principles (APPs) as outlined in the Privacy Act.
Help with Gambling Problems
If you or someone in your family may be experiencing difficulties with gambling, we urge you to contact Gambling Assistance at 1800 858 858 or visit www.gamblinghelponline.org.au. This national service offers free, confidential support and referrals 24 hours a day, 7 days a week.
Remember: Seeking help is a sign of strength. Professional support is available and can make a significant difference in managing gambling-related challenges.
Lottery Odds
The odds for each lottery game are clearly displayed on the respective game page. These pages provide detailed information about winning odds for each division, game instructions, and draw results.
Understanding the odds is crucial for responsible play. We encourage players to review these odds before participating in any lottery game to make informed decisions about their participation.
Identity Verification
All participants must be 18 years or older to purchase lottery tickets. Identity and age verification are mandatory, and proof of identity must be provided when requested. Without adequate verification, accounts may be suspended and winnings withheld until the verification process is completed.
Successful identity verification is required to claim prizes and may be mandated by certain states before ticket purchases. This process helps us maintain the integrity of our games and protect our players.
Required Documents:
Play Responsibly
We are committed to promoting responsible gaming through advanced AI monitoring and comprehensive support systems
We are committed to promoting responsible play through a structured program that ensures compliance with all relevant State and Territory legislation while reflecting industry best practices. Our Responsible Play Program is designed to support an enjoyable and informed lottery experience for our customers.
Our focus includes staff and retailer education, accessible player information and support both in-store and online, and the responsible design and marketing of our games. These principles are outlined in our Responsible Gambling Codes of Conduct, which apply across each jurisdiction in which we operate.
Please note that lottery products are available only to persons aged 18 and over, and it is the responsibility of each online account holder to ensure that their account is not accessible to minors.
